Increased Error rate in Europe region

Incident Report for ImageKit.io

Resolved

This incident has been resolved.

Posted Aug 20, 2018 - 19:58 IST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 20, 2018 - 19:26 IST

Update

Issue resolved for all clients except a rogue client which has been isolated from the system.

Posted Aug 20, 2018 - 19:03 IST

Update

Most of the customer's traffic been restored to normal now.

Posted Aug 20, 2018 - 18:51 IST

Update

We are continuing to work on a fix for this issue.

Posted Aug 20, 2018 - 18:46 IST

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 20, 2018 - 18:42 IST

Investigating

We are currently investigating this issue.

Posted Aug 20, 2018 - 18:41 IST

This incident affected: Image Transformation - AUS Region.